View & Send Commands
From this page, you can send or cancel commands for multiple ATMs.
To access View and Send Commands, select .
Errors on this screen stay in a pending state until you address them.
- Send a Command
- Send commands to the ATM.Note: You can only send commands to NCR® or Diebold® ATMs.
- Pending Commands
- Commands in this section have not yet completed, and you can still cancel them.
- Cancel Commands
- To cancel a command, select the check box in the first column, and then
click Cancel
Command(s).
To cancel all commands, select the check box in the header row, and then click Cancel Command(s). This selection includes only the current page.
- Processed Commands
- Commands in this section have already completed and cannot be canceled.
- Search
- You can search using these fields.
- Issued Start Date and Issued End Date search over a time range. If you only select a date, the time defaults to 12:00 AM. If you only select a time, the date defaults to the current day.
- ATM ID supports * wild-card search.
- ATM Name returns results for partial matches.
- FI Number requires an exact match.
- FI Name returns results for partial matches.
- Export
- You can export the list to Excel® or CSV format.
- Save Preferences
- Select this box to save your grid preferences. If this box is selected,
you can go to a different screen or exit the application, and your preferences remain
for that grid until you change them.
You can save your preferences for the following grids:
- ATM List
- ATM Details
- Event Notifications
- Transaction History
- Pending Commands
- Processed Commands
- Event Notifications
- Transaction History
- View & Send Commands
- Group
- You can group the list by dragging one or more columns to the grouping area at the top of the grid.
- Sort
- Select the column header to sort by column.
- Show/Hide Columns
- Click the chevron in the column header to open the Columns function. You can
show or hide columns by selecting or clearing their check boxes. Column options vary
depending on the page.
- Filter
- Click the chevron in the column header to open the Filter function. You can
create a filter to return more specific results. Filter options vary depending on the
column and the page.
- Items per Page
- This feature indicates the number of items that appear per page.